by Ali74 Investigator
Investigator

Using includive data etc abroad

Can you use your inclusive data etc in Tenerife from 15 June without paying additional charges? Is tenerife included?

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: Using includive data etc abroad

Hello @Ali74 yes from 15th June you can use your UK allowances abroad in the EU. :):

 

https://community.ee.co.uk/t5/Roaming/Free-EU-roaming-Who-s-covered-and-what-s-included/td-p/559046

8 REPLIES 8
by Profile closed
Not applicable
Solution

Re: Using includive data etc abroad

Hello @Ali74 yes from 15th June you can use your UK allowances abroad in the EU. :):

 

https://community.ee.co.uk/t5/Roaming/Free-EU-roaming-Who-s-covered-and-what-s-included/td-p/559046

by Ali74 Investigator
Investigator

Re: Using includive data etc abroad

Does tenerife count although it's  outside EU?

 

by Profile closed
Not applicable

Re: Using includive data etc abroad

Hello @Ali74 here is a link to all 48 countries included. :):

 

http://shop.ee.co.uk/international/travelling-abroad

 

At the bottom:

 

From 15th June 2017 all plans include roaming in Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

 

Note: Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone.

by Ali74 Investigator
Investigator

Re: Using includive data etc abroad

Thanks very much 🌝

by Profile closed
Not applicable

Re: Using includive data etc abroad

You are welcome @Ali74 if it is a pay monthly account make sure you text the code ROAMING to 150 before you leave to check it has been enabled ready. This does not need to be done for PAYG accounts. 🙂

by Grand Master
Grand Master

Re: Using includive data etc abroad

Tenerife is in the EU. It is part of Spain.

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by Ali74 Investigator
Investigator

Re: Using includive data etc abroad

Will do. Thanks again.

by
EE Community Support Team

Re: Using includive data etc abroad

Morning @Ali74.

 

Glad you got your query answered on the community by our great stars @Profile closed and @XRaySpeX.

 

Hope you have a great time and the weather is better than the rain we have right now 🙂

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