by ldoan96

Urgent! Cant call abroad! Please help!

Hi Everyone,


I'm currently in Germany and I urgently need to call to a UK number. However, I've already tried 0044, 00447, 044, +44 but none of these worked. Please help!


thank you so much

by ldoan96

Re: Can't make calls from abroad

Hi Team,


Im currently in Germany and i need to call to Uk Number very ugently. Is there any way to solve this as I tried 0044, +44, 044, 0447 already. 


Thank you

by Grand Master
Grand Master

Re: Urgent! Cant call abroad! Please help!

Does the phone work in other ways? Are you able to call other nos? Can you send texts?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Ace Contributor
Ace Contributor

Re: Urgent! Cant call abroad! Please help!

Hello @ldoan96 were roaming and call abroad/premium rate enabled on your account at least 24-48hrs before traveling? You can check by logging in to My EE online and navigating to My EE Mobile>Manage device:


Information on what to do when having problems using your phone abroad:

EE Community Support Team

Re: Urgent! Cant call abroad! Please help!

Hi @ldoan96


Thanks for coming to see us in community 🙂


I can see @XRaySpeX and @tm90 have helped you.


If you get a chance to come back to them, then we may be able to help you further.







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