09-07-2017 06:58 PM
Hi there, I am staying in Ayia Napa in Southern Cyprus for a couple of months and since I've got here I've found the mobile internet near unusable with ping of 270ms and 0.1 download speed, anyone else experienced terrible internet speed here? And should I be selecting a different carrier, rather than setting my iPhone 6 carrier settings to automatic? Any help or advice would be great, as I'm sure when I came before it wasn't this bad
09-07-2017 07:10 PM
@Jslocombe95 You could try selecting a different network. If your not on a max your best speed will be up to 20meg but this doesn’t mean you’ll get this speed as it’s network dependant.
09-07-2017 07:15 PM
What plan are you on, and when did you take it out?
You may have problems with your account if you intend to stay abroad that long, as EE roaming us not for prolonged use abroad.
As fit your network issues, you could try resetting your network under settings. EE arn't responsible for the quality of foreign networks especially in areas of high traffic.