by redjess14
Explorer

Unlimited EU SMS won't work

Hi. I am in Ireland using a UK mobile on EE. I have limited EU and UK calls and can successfully call back to the UK or to my partner on his Irish number. I can also text the UK with my Unlimited UK texts. However, whenever I try to text my partner on his Irish number the texts won't deliver and I get a 'Message Send Failure' alert. I have Unlimited EU SMS so I don't see why this is? I have ensured I am using the correct +353 code for Ireland.

We both have iPhones, but I have tried turning iMessage off and selecting 'Send as SMS' in the settings but still nothing will send.

Any help would be appreciated!

 

Thanks,

Jessica

4 REPLIES 4
by Ace Contributor
Ace Contributor

Re: Unlimited EU SMS won't work

Hi, 

@redjess14

Try with 00353 check it might work. 

Many Thanks 

by redjess14
Explorer

Re: Unlimited EU SMS won't work

Hi, thanks but it still won't work Smiley Frustrated

by Ace Contributor
Ace Contributor

Re: Unlimited EU SMS won't work

Hi, 

Try manually search network. 

Then turn off your mobile and turn back again. 

Check again. 

Cheers 

by
EE Employee

Re: Unlimited EU SMS won't work

Hi @redjess14

 

Can you receive texts from the number OK?

 

When you do the manual search try choosing an alternative network.

 

Thanks - Karen. Smiley Happy

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