by jonisbell Investigator
Investigator

Unconditional call forwarding whilst outside europe

If I'm in California and enable unconditional call forwarding with **21*PhoneNumber# will I be charged beyond bundled minutes when a call is forwarded? Presumably the network doesn't have to search for my phone? Also I presume this will just forward voice calls and not SMS?

5 REPLIES 5
by Grand Master
Grand Master

Re: Unconditional call forwarding whilst outside europe

@jonisbell  Yes you’ll be charged for international calls if the forwarded call is not within the UK and yes only calls are forwarded. 

by Ace Contributor
Ace Contributor

Re: Unconditional call forwarding whilst outside europe

It depends what the number is, not where the phone that it belongs to is. Is it a UK number, or another countries number?

by jonisbell Investigator
Investigator

Re: Unconditional call forwarding whilst outside europe

To a UK number.

by Ace Contributor
Ace Contributor

Re: Unconditional call forwarding whilst outside europe

hi @jonisbell For an unconditional divert to a UK number, the forwarded call will come out of your inclusive minutes as it's to a UK number. It doesn't matter where either phone is in the world. If you used up all your bundled minutes it'll be the standard charge to a UK mobile.

 

Always worth keeping an eye on MyEE for any charges just in case though, especially when abroad.

by
EE Community Support Team

Re: Unconditional call forwarding whilst outside europe

Hi @jonisbell

 

I hope you're having a brilliant time in California. 🙂

 

Are you on an EE Max plan?

 

Chris

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