by Bigchurchy
Explorer

Unable to use phonecalls abroad

In majorca and unable to make any phonecalls.. Help! I get data usage no problem but seem to be barred from making any actual phonecalls. 

My phones service switched to movistar. 

3 REPLIES 3
by
EE Community Support Team

Re: Unable to use phonecalls abroad

Hello there @Bigchurchy

 

Thanks for coming here.

 

Can you receive calls and texts?

 

Is the account an EE personal contract?

 

Thanks 🙂

by Bigchurchy
Explorer

Re: Unable to use phonecalls abroad

Hi, yes I can receive both, just can't seem to call out. Sometimes I can text, but mostly they fail. Thanks. 


Sent from my Samsung Galaxy smartphone.
by
EE Community Support Team

Re: Unable to use phonecalls abroad

Thanks @Bigchurchy

 

In this case I will get you through to our chat team.

 

You will have a private message from me on here with a link to chat,

 

They can have a look into this for you.

 

Hope you have a great time 🙂

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