I am unable to text or call from abroad although this is included in my plan. Can you please advise?
Hi and welcome to the Community @Lorraine4
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using 0044.
If these do not work, please let me know if you are using an EE personal or business account.
One of these options may help you find the answers you need.
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