by Gazza73 Investigator
Investigator

Unable to receive calls in dubai

I am currently unable to receive any calls in Dubai and it has been happening for a couple of days now. Someone rings me and they get the engaged tone, I get a missed call and nothing else. I thought it might be me, but a colleague has the same problem. Is there currently international interconnect problems. I can make calls with no problem, just can’t receive any.... help??

1 REPLY 1
by
EE Community Support Team

Re: Unable to receive calls in dubai

Hi @Gazza73

 

We're not aware of any major roaming outages.

 

Please try connecting to a different network operator:-

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if that works.

 

Chris

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