11-08-2019 11:38 PM
My data roaming works, and I have received texts to confirm I have unlimited minutes but I am unable to make calls or send SMS texts whilst on holiday in France. I have my phone set to connect to available phone carriers and am currently on Orange F but am still unable to make calls. What else do I need to do?
Solved! See the answer below or view the solution in context.
11-08-2019 11:48 PM
@Embhunter : If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
14-08-2019 08:01 PM
Many thanks for the prompt advice, everyone. The roaming was active but the international calls were not. Contacted EE Online who have sorted this for me.