by KeithPears
New Member

Unable to make calls while on holiday in France

Unable to make calls from my iPhone while on holiday in France 

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Unable to make calls while on holiday in France

Hi @KeithPears are you able to receive a call?

You might need to turn on voice roaming from your phone settings.

And also, please check through My EE app if Roaming is on your account.

Thanks 

by
EE Community Support Team

Re: Unable to make calls while on holiday in France

Morning @KeithPears

 

Thanks for posting on the community.

 

Are you with us on pay as you go or pay monthly?

 

If you have a pay monthly account, can you try the below steps;

 

Log into your My EE account online and go to Menu > Manage Device > Roaming and Call abroad and Premium rate calls > are they showing as ticked?

 

If not, can you activate these settings?

 

Hope you are having a great time in France 🙂

 

Speak soon.

 

Leanne.

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