by Dave118118
New Member

Unable to make calls from usa to england

Apparently we advised all good but cant make calls back to the uk. I keep getting advised "unable to make call to this number cal 611 which doesn't work either.

1 REPLY 1
by
EE Community Support Team

Re: Unable to make calls from usa to england

Afternoon @Dave118118

 

Thanks for coming here.

 

Can you send texts?

 

If you have a pay monthly account, your international bar may still be active.

 

You can check this by logging into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.

 

If this is not showing ticked, can you activate this?

 

Let me know how you get on 🙂

 

Leanne.

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