Highlighted
by Fatmoz
Explorer

Unable to make calls from abroad

Hi,

 

I can receive calls and text abroad but not make them? Data is fine incl. FB, WhatsApp etc roaming on, tried reboot etc.

 

any ideas?

 

thanks

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Unable to make calls from abroad

Hi @Fatmoz 

 

Log into your account and under menu - manage your device make sure international calls is activated.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Unable to make calls from abroad

Hi @Fatmoz 

 

Log into your account and under menu - manage your device make sure international calls is activated.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Fatmoz
Explorer

Re: Unable to make calls from abroad

Thanks, it was off. Turned on now, said it could take 24hr but hopefully that’s the problem solved, cheers 👍

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