12-06-2018 10:17 PM
I am in Madeira and cannot make any calls back the the UK. I am a pay monthly customer and have been with ee for years and never had a problem before. Can someone please help as I cannot ring home
12-06-2018 10:19 PM
Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.