by Grotars
Explorer

Unable to call uk

Hi

I am on EE and on holiday in Spain and unable to call the UK

I get a message to call 470 (Orange) But sadly I get a standard message in Spanish which I can't speak nor understand

how do I activate to call the UK

4 REPLIES 4
by
EE Community Support Team

Re: Unable to call uk

Hello there @Grotars.

 

Thanks for coming here.

 

Is your account with us on a personal EE contract?

 

Also can you receive calls at all?

 

Hope to hear back from you soon 🙂

by Grotars
Explorer

Re: Unable to call uk

Hi
I've managed to sort it thanks as Roaming was not on , and thankfully managed to have a chat with an EE representative with all working now thanks



Kind Regards

Richard
by
EE Community Support Team

Re: Unable to call uk

This is great news @Grotars.

 

Thanks very much for letting me know!

 

Have a great time 🙂

by Ashleighcairney
Visitor

Re: Unable to call uk

Hi I am also having this problem I am in Amsterdam and I have received a text from yourselfs saying I get free calls and texts but it is not letting me do this. 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.