by masha
New Member

Unable to call or text from abroad

I am in Norway and I cannot send texts or make phone calls WHY?

by Grand Master
Grand Master

Re: Unable to call or text from abroad

Hi @masha


Did you check/activate roaming before leaving the UK? 


Try logging in to your online account and establishing if you can activate roaming and international calls. (Menu - Manage device)



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Unable to call or text from abroad

Hi @masha.


Welcome to the community 🙂


I hope you're having a great time in Norway!


Have you been able to follow @Northerner's advice and check to see if roaming is enabled in your My EE Account?


Hope to hear back from you soon.



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