by Lansledj01 Investigator
Investigator

Unable to call from France

I'm unable to call from France. I have roaming enabled and reset my phone. I'm pay monthly and I get network busy when I ring UK and a French message when I call a fried roaming on o2 in France. 

1 REPLY 1
by Grand Master
Grand Master

Re: Unable to call from France

Hi @Lansledj01 

 

You need to activate international calls and premium text as well.

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls


Thanks




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