by nikkih1
New Member

USA Roaming

Hi, I am travelling to the USA soon. I am on  MAX plan with 100GB of data, unlimited calls/texts. Will the following be included in my allowance whilst I am in the USA?

 

- calls/texts to USA numbers

- calls/texts to UK numbers

- phone data usage such as google maps & general internet use.

 

I think i have read that it is included however i would like a definitive answer, just in case!! 

 

Regards, Nikki

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: USA Roaming

Hello there @nikkih1

 

Thanks for coming to the community.

 

If you have a Max Plan started after 10 May 2017, you can also use your minutes, texts and up to 15GB of data within America 🙂

 

Before you go, check your roaming is set up by logging into your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated.

 

If you can activate these settings, you will be able to use your phone abroad 🙂

 

Have an amazing time!

2 REPLIES 2
by Grand Master
Grand Master

Re: USA Roaming

Yes but EE limits roaming data to 15 GB per billing month. 

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by
EE Community Support Team
Solution

Re: USA Roaming

Hello there @nikkih1

 

Thanks for coming to the community.

 

If you have a Max Plan started after 10 May 2017, you can also use your minutes, texts and up to 15GB of data within America 🙂

 

Before you go, check your roaming is set up by logging into your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated.

 

If you can activate these settings, you will be able to use your phone abroad 🙂

 

Have an amazing time!

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