14-12-2018 08:26 AM
I need to remove call barring from my phone as I am abroad and cannot use it. I understand that customer service needs to do this. I can't make or receive any calls or texts, even though I could before but now I can't seem to.
14-12-2018 08:35 AM
14-12-2018 08:37 AM
When you say your device worked, were you abroad at the time?
Have you logged into your online account and made sure roaming and international calls are active?
Have you restarted your device?
14-12-2018 08:49 AM
I was able to send a text early on after leaving the UK but several weeks later, was not able to. I was also receiving texts fine for about two months but now I cannot receive texts either.
When I try to make a call, the voice just says, 'you're call barring is active' etc.
14-12-2018 09:10 AM - edited 14-12-2018 09:11 AM
Thank you for confirming this @hgahb.
Have you made any chargeable activity from your account within the last 179 days?
Chargeable activity can be the following:
14-12-2018 01:02 PM
Hi, i'm having the same issue. But when I go to my settings on my EE account- the options to turn on international calls and roaming are greyed out. I can't click on them. Please assist.
13-03-2019 10:08 AM
I have a apy as you sim, with an international pack yeet now here can i find these buttons to allow me to activate texts so I can send them Its very very frustarting. CAn someone please assists
13-03-2019 12:42 PM
Good Afternoon and welcome to the community @Wasps.
What country are you currently roaming in?
If you text 'ROAMING' to 150 what does this report?