by Ruben1
Visitor

Turn off call barring abroad

I need to turn off call barring as I'm in France but I can't call EE from my phone to do it as calls are barred, is there any way to get the pin to switch off the barring?

 

Any assistance would be greatly appreciated. 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Turn off call barring abroad

@Ruben1  You should have enabled roaming before you left the UK this is done by calling customer services or by texting roaming  to 150.

 

 

But 

 

 

Login to your online account and under controls the option should be there for you to turn it off yourself if it’s not there stay within your account and wait for live chat window to pop-up you can use this to chat with customer services. 

2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Turn off call barring abroad

@Ruben1  You should have enabled roaming before you left the UK this is done by calling customer services or by texting roaming  to 150.

 

 

But 

 

 

Login to your online account and under controls the option should be there for you to turn it off yourself if it’s not there stay within your account and wait for live chat window to pop-up you can use this to chat with customer services. 

by
EE Community Support Team

Re: Turn off call barring abroad

Good Afternoon @Ruben1

 

Welcome to the community.

 

Are you able to receive calls or texts?

 

Do you have a pay monthly account?

 

Speak soon, Leanne.

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