by BB89
Visitor

Turkey included in EU?

Can anyone tell me if Turkey is included in the 4Gmax plan?

Tried to look online but not sure if it’s in one of the EU countries. Also tried to get a travel pass when texting 150 but it said i couldn’t, which makes me think Turkey might be within my price plan.

Thanks

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Turkey included in EU?

Hi @BB89 

 

Welcome to the EE Community,

 

unfortunately Turkey is not included within the max plan

 

all the information for roaming in Turkey can be found here

 

https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/turkey...

 

Thanks,

 

David.

by
EE Community Support Team

Re: Turkey included in EU?

Hi there @BB89

 

Thanks for coming to the community.

 

@David is correct Turkey is not included within the EU or Max plan.

 

Have you had the Travel Pass previously?

 

Before you go text Roaming to 150 to make sure your account is set up for Roaming.

 

You can also check within your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated 🙂

 

You can find full information within our Getting ready to use your phone abroad post.

 

Leanne 🙂

 

 

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