16-04-2017 08:32 AM
I have a PAYG tablet which I'm trying to use in France. I need to get onto the add on page of EE to buy a roaming add on, but I don't have any data yet so it won't let me. Tried to use a different device to buy data for it, but the site wouldn't permit me because "I'm not in France " - trust me, i am, and using a French network connection!
Can anyone offer me some advice?
16-04-2017 09:18 AM
You should always be able to access the http://add-on.ee.co.uk/purchase page even if you have no data allowance yet.
Have you tried re-starting your tablet?
16-04-2017 04:05 PM
Thanks for the response. I've tried restarting and I've also tried each of the providers available (Bouygues and Orange France), despite entering in the URL above, it won't connect;
"Safari cannot open the page "http://add-on.ee.co.uk/purchase" because your iPad is not connected to the internet."