by Reddbird
Explorer

Trying to buy roaming data for tablet

I have a PAYG tablet which I'm trying to use in France. I need to get onto the add on page of EE to buy a roaming add on, but I don't have any data yet so it won't let me. Tried to use a different device to buy data for it, but the site wouldn't permit me because "I'm not in France " - trust me, i am, and using a French network connection!

 

Can anyone offer me some advice?

 

thanks.

2 REPLIES 2
by Profile closed
Not applicable

Re: Trying to buy roaming data for tablet

You should always be able to access the http://add-on.ee.co.uk/purchase page even if you have no data allowance yet.

 

Have you tried re-starting your tablet?

by Reddbird
Explorer

Re: Trying to buy roaming data for tablet

Thanks for the response. I've tried restarting and I've also tried each of the providers available (Bouygues and Orange France), despite entering in the URL above, it won't connect; 

 

"Safari cannot open the page "http://add-on.ee.co.uk/purchase" because your iPad is not connected to the internet."

 

 

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