by Sanjhussain Investigator
Investigator

Travelling to the USA on a max plan do I turn roaming on still

I'm going away to the USA I'm on a max plan which includes USA do I still need to turn my roaming on my phone so I can use my minutes/ data etc

15 REPLIES 15
by Profile closed
Not applicable

Re: Travelling to the USA on a max plan do I turn roaming on still

Hello @Sanjhussain yes roaming still needs to be enabled on MAX plans if you have not already done so:

 

http://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-using-your-phone-abroad

 

🙂

by Grand Master
Grand Master

Re: Travelling to the USA on a max plan do I turn roaming on still

Hi,

 

Text ROAMING to 150 and it will tell you if this is active or not. 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: Travelling to the USA on a max plan do I turn roaming on still

Not just on your phone but on your MyEE a/c also.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Travelling to the USA on a max plan do I turn roaming on still

Hello there @Sanjhussain.

 

Thanks for posting on the community.

 

Please do follow the great advice and make sure you are all set up.

 

Hope you have an amazing time 🙂

by Sanjhussain Investigator
Investigator

Going to NYC on a new max4G plan my roaming is readyTo use. what more do I need

Going away on the new max 4G plan what do I need to do?? My roaming is set 

by Grand Master
Grand Master

Re: Going to NYC on a new max4G plan my roaming is readyTo use. what more do I n

Is roaming activated on your a/c, not just on your phone? Text ROAMING to 150 to check.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Sanjhussain Investigator
Investigator

Re: Going to NYC on a new max4G plan my roaming is readyTo use. what more do I n

Hi yep I text roaming to 150 they sent a mesh back telling me my phones all ready 

by Sanjhussain Investigator
Investigator

Re: Going to NYC on a new max4G plan my roaming is readyTo use. what more do I n

Says all I need to do when I get there is turn phone off & back on again. 

Do i still

need to turn my roaming on on my

phone??

by Grand Master
Grand Master

Re: Going to NYC on a new max4G plan my roaming is readyTo use. what more do I n

Yes, but that's under your own control unlike getting it activated on your a/c.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Sanjhussain Investigator
Investigator

Re: Travelling to the USA on a max plan do I turn roaming on still

Thank you everyone much appreciated 

by Sanjhussain Investigator
Investigator

Re: Travelling to the USA on a max plan do I turn roaming on still

Hi ya 

thank u :smileyhappy Smiley Happy

by Sanjhussain Investigator
Investigator

Re: Travelling to the USA on a max plan do I turn roaming on still

I will definitely follow all ur advice 

by
EE Community Support Team

Re: Travelling to the USA on a max plan do I turn roaming on still

Have an amazing time in the USA @Sanjhussain

 

Thanks

 

Richard

 

🙂

by Ace Contributor
Ace Contributor

Re: Going to NYC on a new max4G plan my roaming is readyTo use. what more do I n

You could check your phone will work out in the USA on T-Mobile or ATT.

 

https://willmyphonework.net/

by
EE Community Support Team

Re: Travelling to the USA on a max plan do I turn roaming on still

Hi @Sanjhussain

 

I can see you have been getting advice here as well.

 

Thanks

 

Richard

 

🙂

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