by rickmedcraft
Visitor

Travel pass not working

Hi,

 

I'm currently in Australia and my travel data pass has stopped working. I should be getting 500mb a day but now I'm prompted to buy 40mb or 100mb if I go online. It has been working for three days then just stopped.

 

Is there any reason for this?

Thanks

1 REPLY 1
by
EE Community Support Team

Re: Travel pass not working

Hello there @rickmedcraft

 

Thanks for coming to the community.

 

Could you have used the 500MB of data and now this is asking you to purchase another bundle?

 

Does the travel data pass shows as active still?

 

Speak soon, Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.