by Ttakhar
Visitor

Travel Data Pass not working in India

I’ve used the Travel Pass before without issue in India, last being in Aug 2017.

 

However i’m back in India and it’s saying i am out of data/have no data and the only option for me is to buy 100mb at £8.

 

I did text travel before i left - and had confirmation it is on my out.

 

how do i sort this? Will i be reimbursed for the money i’m spending on 100mb data add ons??

2 REPLIES 2
by
EE Community Support Team

Re: Travel Data Pass not working in India

Hi @Ttakhar,

 

Welcome to the EE Community.

 

Are you still experiencing the same issue?

 

If you are, please reply to my private message with your details so we can look into this for you.

 

Thanks

 

James

by Grand Master
Grand Master

Re: Travel Data Pass not working in India

Have you upgraded to an EE Max plan since you last went abroad? The TDP is not available for those plans, for some unknown reason.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.