by mezs

Travel Data Pass automatically switched on

My travel data was automatically switched on just now without my knowledge for a few seconds and I received a small amount of data through my phone before I disabled mobile data. I am concerned I have now been charged for a full day pass whilst abroad despite my very limited use of data.


I was completely unaware that my travel data automatically switches on when abroad and went into my account to then disable the travel pass so it does not happen again in the future.

EE Community Support Team

Re: Travel Data Pass automatically switched on

Hi @mezs.


Welcome to the community.


I've sent you a private message to get some more information from you.


Please take a look and get back to me.



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