by gailniblock1 Investigator
Investigator

Texts and calls not working abroad

I can't make a call or send a text but can receive them. I have free eu texts and calls included in my plan so not sure why it won't work in Italy. Please can you advise?

1 REPLY 1
by Ace Contributor
Ace Contributor

Re: Texts and calls not working abroad

Hi,

 

I know it sounds silly, but you still need to have roaming enabled on your account before travel. 

 

Follow the link below and talk to an agent, they should be able to enable this for you. 

 

http://ee.co.uk/help/getting-started/joining-ee/ee-live-chat

 

W

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