by hgahb Investigator
Investigator

Texts Not Working Abroad

I cannot text from abroad, even though I successfully sent a text about two weeks ago. I topped up and have nearly 20 pounds on my account. I haven't changed any settings since the text I sent. Why can I not text now? Thanks.

4 REPLIES 4
by
EE Community Support Team

Re: Texts Not Working Abroad

Good Morning @hgahb.

 

Welcome to the community.

 

What device are you using?

 

Have you got roaming switched on in your settings?

 

What country are you currently in?

 

Speak soon, Katie 🙂

by hgahb Investigator
Investigator

Re: Texts Not Working Abroad

Hi, no, roaming is not switched on but this would not effect texts.

Indonesia. Thanks.

by
EE Community Support Team

Re: Texts Not Working Abroad

Thank you for coming back to me @hgahb.

 

I have sent you a private message for some further information. 

 

Katie 🙂

by Grand Master
Grand Master

Re: Texts Not Working Abroad

Data roaming might not be switched on, which won't affect texts, but roaming in general, which will, needs to be on.

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