by aer
Explorer

Texts/Calls in France

Hello, I have had to come over to France and I can't make texts/calls over here at the moment. I was wondering if anybody had a solution to this for me? Many thanks, Alex 

3 REPLIES 3
by
EE Community Support Team

Re: Texts/Calls in France

Good afternoon @aer

 

Thanks for coming to community Smiley Happy

 

Did you activate Roaming before you went abroad?

 

If you are struggling to use your services when abroad, please see our Roaming with EE - What to do if you're having problems abroad support article.

 

There may be some hints, tips and tricks there to help you.

 

Let me know how you get on.

 

Happy Holidays.

 

Richard

 

Smiley Happy

 

by aer
Explorer

Re: Texts/Calls in France

Hi Richard, I didn't activate roaming before I went abroad, however I have checked on my EE account online and it appears to already be activated. I have had a look through the hints and the text/calls don't appear to be connecting. Is this something you are able to investigate for me at all on my account? Many thanks for your help, Alex 

by
EE Community Support Team

Re: Texts/Calls in France

It's not @aer

 

We don't have account access in community 🙂

 

I have sent you a private message here if you can access it.

 

Thanks

 

Richard

 

🙂

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