by Paulfs
Explorer

Text messages failing from Boa Vista, Cape Verde, any reason?

Unable to send texts from Boa Vista, Cape Verde. Please assist. Phone settings/roaming look ok.

4 REPLIES 4
by Grand Master
Grand Master

Re: Text messages failing from Boa Vista, Cape Verde, any reason?

@Paulfs: Did you enable roaming on your EE a/c before travelling?

 

Can you make or receive calls or use data?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Text messages failing from Boa Vista, Cape Verde, any reason?

Hello there @Paulfs

 

Welcome to the community.

 

Can you make calls ok?

 

What phone are you using?

 

Hope you’re having an amazing time 🙂

by Paulfs
Explorer

Re: Text messages failing from Boa Vista, Cape Verde, any reason?

Thanks for response. I'm not intending to use data or calls, so can't answer. Have had roaming enabled for nearly twenty years on this number, without calling customer services each time I come abroad. This looks a common problem from Cape Verde, but luckily have wifi. Texts coming in from EE ok.



Sent from my Samsung Galaxy smartphone.
by
EE Community Support Team

Re: Text messages failing from Boa Vista, Cape Verde, any reason?

Hello @Paulfs

 

Thanks for coming back to us.

 

What phone are you using?

 

Are you with us on pay as you go or pay monthly?

 

Thanks, Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.