by Chriscummings
Explorer

Text from abroad

Read more
Hi I am n Poland and can make calls back to the U.K. but cannot make texts. Call barring us not active and I use an iPhone 6 can you please help urgently thank you 
4 REPLIES 4
by Grand Master
Grand Master

Re: Text from abroad

Hi,

 

Try resetting your network under settings.

 

Also make sure you use +44

 

Thanks 




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by
EE Community Support Team

Re: Text from abroad

Hi @Chriscummings

 

Welcome to the community, I hope you're having a great time in Poland.

 

Did you get a chance to try the steps offered by @Northerner?

 

Please try the troubleshooting below too:-

 

Try re-booting your device

 

Try turning 4G off in ‘settings’

 

Perform a manual network search and try a different Polish network:-

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if any of that works.

 

Chris

by Chriscummings
Explorer

Re: Text from abroad

The automatic network dejection decayed wnd chose Orange. I changed it to T Mibike  PL and it seems to work. 

 

Changing ut backb to sutomstic selection it goes back to orange and it fails again so it apoears to be the Orange network in Poland. I can however make calls from Orange it was just texts 

by
EE Community Support Team

Re: Text from abroad

Thanks for getting back to me, @Chriscummings.

 

Sounds like it.

 

Just keep it manually connected to T-Mobile and you should be OK.

 

Let me know if you need some more help.

 

Enjoy the rest of your time in Poland.

 

Chris 🙂

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