by Chriscummings

Text from abroad

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Hi I am n Poland and can make calls back to the U.K. but cannot make texts. Call barring us not active and I use an iPhone 6 can you please help urgently thank you 
by Grand Master
Grand Master

Re: Text from abroad



Try resetting your network under settings.


Also make sure you use +44



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Text from abroad

Hi @Chriscummings


Welcome to the community, I hope you're having a great time in Poland.


Did you get a chance to try the steps offered by @Northerner?


Please try the troubleshooting below too:-


Try re-booting your device


Try turning 4G off in ‘settings’


Perform a manual network search and try a different Polish network:-


  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search


Please let me know if any of that works.



by Chriscummings

Re: Text from abroad

The automatic network dejection decayed wnd chose Orange. I changed it to T Mibike  PL and it seems to work. 


Changing ut backb to sutomstic selection it goes back to orange and it fails again so it apoears to be the Orange network in Poland. I can however make calls from Orange it was just texts 

EE Community Support Team

Re: Text from abroad

Thanks for getting back to me, @Chriscummings.


Sounds like it.


Just keep it manually connected to T-Mobile and you should be OK.


Let me know if you need some more help.


Enjoy the rest of your time in Poland.


Chris 🙂

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