by 01268terry Contributor
Contributor

Tenerife no calls

Hi I am unable to make calls while I am in Tenerife. Can I get this sorted please. 

 

4 REPLIES 4
by 01268terry Contributor
Contributor

Re: Tenerife no calls

I am a pay monthly private customer with 3 active accounts, any one working today

by
EE Community Support Team

Re: Tenerife no calls

Hello there @01268terry.

 

Thanks for coming here.

 

Has this worked in the past for you?

 

If so what device are you using?

 

Hope to hear from you soon 🙂

by 01268terry Contributor
Contributor

Re: Tenerife no calls

Hi no problems before in mainland Spain, turkey, Mexico just Tenerife. Being told to call 470 but it is all in Spanish. Can receive calls but not make them and I have calls included in Europe in my bundle. Phone is iPhone 7 plus

by
EE Community Support Team

Re: Tenerife no calls

Thanks @01268terry.

 

I have sent you a private message on here.

 

This has a link to the chat team who can look into this further for you.

 

Hope you are having a lovely time 🙂

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