by Hollyrose
Visitor

Talk to someone on live chat

Can someone contact me

to unlock my calls from abroad can't find how to get on to live chat

1 REPLY 1
by
EE Community Support Team

Re: Talk to someone on live chat

Good afternoon @Hollyrose

 

Welcome to the community and thanks for becoming one of our newest members 🙂

 

Where are you at the moment?

 

Can you receive incoming service, but can't make calls/send texts?

 

Have you tried to text Roaming to 150?

 

Are you a pay monthly personal or a pay as you go EE customer?

 

I would advise to please get in touch with customer services from an alternative landline or mobile phone.

 

There may be an international restriction on the line, which requires account access and we don't have that facility in community.

 

Good luck

 

Richard

 

🙂

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