28-10-2018 02:39 AM
I am based in Asia, until a few weeks ago I was able to connect my UK Sim to roam. But recently it does not connect to the local provider.
When I check the settings on the local network it states as barred.
28-10-2018 03:40 AM
How long you been in Asia? Are you contract or PAYG?
28-10-2018 09:21 AM
Welcome to the community 🙂
If you have been out of the UK for a while, you might have broken your stable link with the UK EE network.
We will consider you have a stable link to the UK if spend a total of 60 days or more during any 120 day period within the UK.
If your usage abroad in the EU/EEA exceeds this, you will be alerted by text, and after a 2- week period we may charge you for services you use or block your SIM card and roaming services.
28-10-2018 03:04 PM
@Alex_S: Does the Stable Link condition apply to roaming outside the EU/EEA? If so, where is it stipulated so? The only Stable Link condition stated by EE in its T&Cs is for roaming in the EU/EEA. It is not even stated for the 5 non-EU countries of the Go Further add-on or the Max plans.