by Profile closed
Not applicable

Some Roaming options are missing for certain countries

Hi,

 

Could someone from EE forward this to the relevant team, so that they consider updating relevant info in the Roaming section, particularly in https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs.

 

I am going to use Georgia as an example -> https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/georgi...

 

What's wrong/missing:

 

1) It says that "Data roaming is not available". Not quite true as updated Travel Data Pass offers 150MB/£6 data roaming in Georgia for Pay Monthly customers (https://ee.co.uk/help/help-new/roaming-and-international/roaming-data-add-ons/travel-data-pass).

2) Global Roaming Minutes add-on option is missing (it seems to be missing for every country tbh).

 

I'm sure other roaming info for other countries deserves an update as well. Especially with more being added recently to Travel Data Pass.

 

thanks

2 REPLIES 2
Highlighted
by Grand Master
Grand Master

Re: Some Roaming options are missing for certain countries

Those Roaming Tool pages have never seemed consistent or complete.

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by
EE Community Support Team

Re: Some Roaming options are missing for certain countries

Hi @Profile closed,

 

Thanks for your feedback. :smileyhappy:

 

I'll pass this over to our roaming team for you.

 

James

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