11-03-2018 02:11 PM
I have just landed in Spain and can't make phone calls or send texts. I am a personal customer. Roaming is on and set to automatic. I am traveling alone and rely on my phone. I used the same phone and contract in Spain in jJun with no problems.
11-03-2018 02:26 PM
Thanks for coming here 🙂
Sorry to hear you are having difficulty using the phone in Spain.
Have you tried a manual network search?
How do I do a manual network search?
Let me know if this helps
18-03-2018 12:46 PM
Hi. Thanks for the response. Sorry I have been unable to reply until now that I am back in England. I did try the manual search without success. Despite many emails and useful suggestions I was unable to use my phone for the whole holiday. Thanks for trying to help anyway. I will pop into an eye shop and see if they can help before my next holiday in May.