by drinu8
Explorer

Sending ROAMING to 150 does not work

Before going abroad I tried to check whether my phone is setup for roaming by sending ROAMING to 150 as suggested here [EE roaming]. However, when I do so, I get a reply back on my phone as follows;

 

You can text the following codes to 150 for free while in the UK or EU:

BALANCE for your remaining credit and allowances

HELP TOP UP to find out how to top up via text

BOOST to check the status of your free BOOST

ALL PACKS for a list of packs available

HELP PAYG for a link to online help

STOP PACK to stop any active packs from recurring

RO country name for roaming rates

STOP to 1234: to opt out of marketing communications

Thus it seems that you cannot send ROAMING to 150. Therefore how should I check/set up my phone for roaming please?

 

Thanks

1 REPLY 1
by Grand Master
Grand Master

Re: Sending ROAMING to 150 does not work

@drinu8  Try calling customer services and asking if the text message is not working.  

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