by Kesh007
New Member

Roaming

I’ve set my roaming on and still can’t access 4g while I’m abroad

2 REPLIES 2
by Grand Master
Grand Master

Re: Roaming

@Kesh007 : If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

PAYG is auto enabled for roaming. You don't need to & can't do any of the above.

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by
EE Community Support Team

Re: Roaming

Hi @Kesh007 

 

Welcome to the community. )

 

How are you getting on? Have you managed to get connected following @XRaySpeX's advice?

 

Chris

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