09-07-2019 04:32 PM
Hi, I have just moved to EE and didn't realise I had to text "roaming" to 150 before going abroad.
I am abroad now and get the message calls barred. Can I activate roaming online?
I have looked at my account but can't find the option anywhere. Looking at some old posts on the internet it sounds like it is possible. Hope someone can put me in the right direction.
09-07-2019 06:10 PM
10-07-2019 08:49 AM
thank you for your replies. I have tried online and also downloaded the app but can still not find anywhere I can accept roaming in order to make and receive calls abroad! Iam currently in Greece.
Would someone be able to talk me through it step by step please. I am on basic Pay as you go. Does this make a difference?
10-07-2019 08:59 AM
Hi there @snow
Thanks for coming back to us.
If you have a pay as you go account this should be set up for you to use abroad, you would not need to activate roaming.
Have you used the SIM card in the UK before you travelled?
10-07-2019 12:04 PM
I have just been transferred from Orange to the EE platform two weeks ago. I still have my Orange Payg SIM card.
i left the UK a couple of days after the transfer so the first time I tried calling and texting after the transfer was when I arrived in Greece!
I have never had a problem with the SIM card before when I was abroad.