by Poppy7 Contributor
Contributor

Roaming

My son is a student and travelling to Germany for a few months to study as part of his degree. Is it right that he can now use his EE mobile package for calls and texts to uk numbers whilst in Germany? And that he will have to buy a prepaid local sim in Germany to make calls/texts to German numbers? Thank you

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Roaming

Hello @Poppy7

 

That sounds very exciting 🙂

 

Yes calls, texts and data can be used in the EU as part of his inclusive allowance.

 

For full details on the inclusive EU Roaming see our helpful article. 

 

Also please make sure the account is set up for Roaming with our customer service team before he goes.

 

Hope he has an amazing time 🙂

 

 

 

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Roaming

When your son is roaming, he can call and text other EU numbers as part of his bundle, but when in the UK, these would be chargeable.

by
EE Community Support Team
Solution

Re: Roaming

Hello @Poppy7

 

That sounds very exciting 🙂

 

Yes calls, texts and data can be used in the EU as part of his inclusive allowance.

 

For full details on the inclusive EU Roaming see our helpful article. 

 

Also please make sure the account is set up for Roaming with our customer service team before he goes.

 

Hope he has an amazing time 🙂

 

 

 

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