by vaidilute87 Investigator
Investigator

Roaming

Hi there,

I am in Slovakia at the moment and I cannot call or text to UK even though it clearly states that it's included in my plan. There is no issues with mobile data. So I don't understand what went wrong.

I tried to restart my phone several times but still no luck.

Can anyone help me to resolve this issue ASAP? 

Thanks,

Vaida

1 REPLY 1
by
EE Community Support Team

Re: Roaming

Hello there @vaidilute87

 

Thanks for coming here.

 

Can you receive calls and texts?

 

Are you with us on an EE personal contract?

 

Thanks very much 🙂

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