29-07-2018 07:42 PM
Hi I am currently on holiday in spain and my iPhone 6s is only connecting to orange which doesn’t get a signal in my area. I went onto my phones settings and turned the carrier off automatic and there was one other option in my area Movistar i clicked on it but it would not connect and said no signal. My brother has a Samsung and connects to Movistar fine in the same place. I have also been out to other places where there are other connections and still only connects to orange.
29-07-2018 08:58 PM
Is your brother who can connect to Movistar on EE? Maybe Movistar is not an EE roaming partner.
30-07-2018 09:03 AM
Hello there @Calcal99911
Thanks for coming to the community.
Have you picked up a signal whilst being in Spain at all?
Thanks, Leanne 🙂
31-07-2018 07:15 PM - edited 31-07-2018 07:16 PM
Yes I have a signal right now but only orange every other provider does not work and never has for some reason I came last year and was still with EE and no problems but this year since I got off the plane only orange.
01-08-2018 07:56 AM
Thanks for coming back to me @Calcal99911
Is your brother with us as well?
Can you try and reset your network settings,
Go to Settings > General > Reset > Reset Network Settings.
If you can then try and select another network.
Speak soon, Leanne.