15-02-2019 10:04 PM
have you tried the following?
check if your phone is set up to work abroad by texting ROAMING to 150
if it is, and you’re abroad within the EU, you’ll connect automatically to 4G (where available) for free
to use your phone outside of the EU, turn on data roaming in your device settings
15-02-2019 10:32 PM
@Zonfrillic: Did you activate roaming on your EE a/c before you left UK?
Try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
3. to use your phone outside of the EU, turn on data roaming in your device settings
3. to use your phone anywhere abroad & only if you wish to use data, turn on data roaming in your device settings