by Jtala
Visitor

Roaming not working in france, also calls and text not working please help

Hi, 

im here in France but i can’t call and text, im trying to send roaming to 150 but its not deliver.

please someone help me.

1 REPLY 1
by
EE Employee

Re: Roaming not working in france, also calls and text not working please help

Hi @Jtala and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

iPhone: Go to Settings > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want.

 

Android: Open the Settings menu >Tap More > Mobile Networks > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want

 

Please, also can I get you to try and dial a friend or family member using the format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.