12-07-2018 04:41 PM
My phone isnt recognised while im in spain, neither is the wifes, haad no probs in Feburary but now ive no service and phone not recognised
12-07-2018 04:45 PM
Hi and welcome to the community @AndyConnell61
So I can try and help, please may I get you to perform a manual network search and choose a network that is available.
iPhone: Go to Settings > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want.
Android: Open the Settings menu >Tap More > Mobile Networks > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want
Please, also can I get you to try and dial a friend or family member using the format of 00447********* and try using data.
Did this work?
12-07-2018 04:49 PM
Thanks for replying, done all that, cant ring anyone as ive no network and devuce is showing as unregustered on network, wifes is tge same, roamings always worked except now, £90 a month for this garbage
by RTW yesterday