by Hursty6789
Explorer

Roaming issues

I have just arrived in Portugal and can't make outgoing calls. I recorded a vm greeting before I left but I'm told that anyone phoning my number it just rings and rings. When my phone is off the caller gets a message saying the mobile they are phoning is switched off. Any thoughts.

3 REPLIES 3
by
EE Community Support Team

Re: Roaming issues

Hello there @Hursty6789

 

Thanks for coming here 🙂

 

I have moved your post into the Roaming forum to get you the help you need!

 

Are you with us on an EE personal contract?

 

Thanks, Leanne 🙂

by Hursty6789
Explorer

Re: Roaming issues

Hiya

Yes I'm on a monthly personal contract

Kind Regards



Paul Hurst
by
EE Employee

Re: Roaming issues

Hi @Hursty6789 

 

Please pop to the live chat link.

 

This can be found in your Private Messages.

  

Our customer service team will be able to assist with your issue.

 

The link will be active from now till 8pm (UK TIME).

 

Let me know how you get on.

 

Many thanks,

 

Lee

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