19-06-2017 04:18 PM
Hi, just arrived in Iran and was welcomed by the SMS saying "welcome to Iran" however since then I have had no use of messages or calls, checked online still have credit. Please help!
19-06-2017 04:21 PM
Hi @Dannywriting and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
Also, please let me know If you are using an EE pay monthly or pay as you go account.
19-06-2017 04:49 PM
As the suggestions have not worked, please do contact one of our customer service teams, who will be able to assist with your issue.
You will need to use an alternative phone.
They are open till 8pm (UK TIME).
Let me know how you get on.