06-08-2019 07:02 PM
I have a pay as you go 10 gb plan and I forgot to text 150 before traveling. I am now in Netherlands (Amsterdam) and my data or calls don’t seem to be working. What can I do? Is there a solution? I really need to be able to use them due to work
06-08-2019 07:22 PM
@Larir With pay-as-you-go you don’t need to activate anything as roaming is already enabled on your account because you’re a pre-pay customer. Have you restarted the device since you got there ?
07-08-2019 07:52 AM
Good Morning @Larir.
Welcome to the community.
What network are you currently connected to?
Have you tried manually searching for other networks?
09-08-2019 07:44 AM
09-08-2019 08:01 PM
11-08-2019 08:56 AM
Thanks for confirming this @Larir.
What phone are you using?
Have you ensured data roaming is switched on in your phone settings?