by shimmer
Explorer

Roaming in Maldives on pay as you go

Hello

Ok so I used to have a monthy payment plan till Jan 2018. Then I had roaming off on my phone. However there was a period where I had it on and travelled to Maldives and romaing worked cos I received calls and texts from UK. I never used roaming data then though.

 

Anyhow in Jan 2018 because I was travelling to Maldives for 7 months I had turned my monthly plan to a pay as you go because I did not want to keep on paying monthly bills for a phone I wasn't using. All I wanted was for it to be active to simply recieve any texts from UK.

However when I did this i forgot I had my roaming off so now that I am in Maldives though my number is a pay as you go ( technically) roaming is not working. 

How can I get it to work please?

Tx!

3 REPLIES
by shimmer
Explorer

Re: Roaming in Maldives on pay as you go

Hello
Thank you for the quick reply

You said: If your a PAYG customer roaming is enable and you don’t need to
have it enable. In my case it is not. I believe it was because it used to
be a monthly contract one where I had turned off roaming. It is the same
number that I had now turned into a PAYG.

You said: Have you reserved the device since you got there ? What do you
mean by this? The device was bought from Maldives 2 years ago, I took it to
UK and it worked fine

You said: You will need credit on your account to make calls/texts and use
data as your pack allowance will not work while your there. My current
credit is as 2 pounds and I have not added more credit because previously
when it had it roaming wasn't still working.
I don't need to use data roaming. I simply want the number to be on roaming
so I can *receive texts sent this number*. That is the only reason why I
want this number to be working.

Thank you again for your reply
S
by Grand Master
Grand Master

Re: Roaming in Maldives on pay as you go

@shimmer  If your a PAYG customer roaming is enable and you don’t need to have it enable.  Have you turned the device off/on since you got there ?    

 

 You will need credit on your account to make calls/texts and use data as your pack allowance will not work while your there.    

by
EE Employee

Re: Roaming in Maldives on pay as you go

Hi and welcome to the community @shimmer

 

Have you tried turning your 4G connectivity down to 3G at all to see if this helps?

 

Many thanks,

 

Lee

Let's get started

Join the EE Community to ask, answer, learn and share.