25-03-2018 05:22 AM
Ok so I used to have a monthy payment plan till Jan 2018. Then I had roaming off on my phone. However there was a period where I had it on and travelled to Maldives and romaing worked cos I received calls and texts from UK. I never used roaming data then though.
Anyhow in Jan 2018 because I was travelling to Maldives for 7 months I had turned my monthly plan to a pay as you go because I did not want to keep on paying monthly bills for a phone I wasn't using. All I wanted was for it to be active to simply recieve any texts from UK.
However when I did this i forgot I had my roaming off so now that I am in Maldives though my number is a pay as you go ( technically) roaming is not working.
How can I get it to work please?
22-03-2018 12:16 AM
25-03-2018 09:48 AM - edited 25-03-2018 09:48 AM
@shimmer If your a PAYG customer roaming is enable and you don’t need to have it enable. Have you turned the device off/on since you got there ?
You will need credit on your account to make calls/texts and use data as your pack allowance will not work while your there.