by esomar
New Member

Roaming in Egypt, phone does not send or receive sms or call

I am in egypt, my phone stopped sending or recieving SMS or make calls

I topped up online to make sure here is enough balance but still not working

 

This happened after I have been inactive for a while using my EE number, but the phone gives a roaming signal fine I was able to top up online as well. 

 

Any sugeestions?

2 REPLIES 2
by
EE Community Team

Re: Roaming in Egypt, phone does not send or receive sms or call

Hi @esomar,

 

Welcome to the community 🙂

 

How long have you been in Egypt for? Have you been able to use your phone for calls and texts since you arrived?

 

When was the last time you used your pay as you go SIM card before you tried in Egypt?

 

 

Alex 🙂

by Grand Master
Grand Master

Re: Roaming in Egypt, phone does not send or receive sms or call

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

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